Legal

Refund Policy

Thank you for using TilePreview.com. We want you to be satisfied with your purchase. This Refund Policy explains when refunds are possible.

1. Subscription Refunds

You have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.

2. Free Trial

If we offer a free trial, you will not be charged during the trial period. No refunds are given for the free trial period.

3. Cancellation

You may cancel your subscription at any time.

  • Cancellation prevents future recurring charges but does not automatically trigger a refund for the current period.

4. How to Request a Refund

Email support@tilepreview.com with:

  • Your name
  • Email used for purchase
  • Reason for request

5. Decisions & Timing

We review requests and respond within a reasonable time (typically within 14 business days). Approved refunds may take additional time to reflect.

6. Contact

Questions about refunds? Email support@tilepreview.com